Creative Zen 16 GB Portable Media Player (Black) | 
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| Brand: Creative Labs
Category: CE
List Price: $269.00
Buy New: $139.99
You Save: $129.01 (48%)
New (40) Used (5) Refurbished (1) from $99.95
Rating:  593 reviews
Sales Rank: 372
Color: Black
Media: Electronics
Autographed: No
Memorabilia: No
Batteries Included: Yes
Display Size: 2.5
Size: 16 GB
Shipping Weight (lbs): 3
Dimensions (in): 6.5 x 1.5 x 6.5
Warranty: 1 year warranty
MPN: 70PF216100111
Model: 70PF216100111
UPC: 054651143852
EAN: 0054651143852
ASIN: B000UVBDRS
Availability: Usually ships in 3 to 5 weeks
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| Features:
| • | Enjoy all your media on a device that's about the width of a credit card | | • | Watch 64 hours of videos, enjoy up to 4,000 of your favorite songs or share hundreds of photos with your friends | | • | 2.5-inch TFT color display with 320 x 240-pixel resolution and support for up to 16.7 million colors | | • | Clock and alarm function, volume restriction, eight equalizer settings, and a USB hard drive mode, SDHC support | | • | Weighs 2.1 ounces and measures 3.26 x 2.16 x .44 inches (W x H x D) |
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| Editorial Reviews:
Amazon.com Product Description
Bring your media with you wherever you roam with the Creative Zen 16GB player. Watch 64 hours of videos, enjoy up to 4,000 of your favorite songs or share hundreds of photos with your friends. And do it all on a device that's about the width of a credit card. 
A razor sharp 2.5-inch display makes your photos and videos come to life. See the Zen in detail. | 
Small size. Big features. All in the palm of your hand. View larger. | 
Add even more storage capacity via the SD card slot. View larger. | Design
The Zen sports a 2.5-inch TFT color display with 320 x 240-pixel resolution and support for up to 16.7 million colors. This razor sharp display is packaged in a device that weighs just 2.1 ounces and measures 3.26 x 2.16 x .44 inches (W x H x D). The internal battery powers the Zen for up to 25 hours of continuous audio playback and up to five hours of continuous video playback. Use the Zen's SD slot to expand your portable media library with music, photos and videos stored on your SD card. There's also a handy built-in microphone for capturing notes on the go. Features
Load up up your favorite songs, as well as your album art, and get going with the Zen. The device supports iTunes Plus tracks from the iTunes store and MP3 and WMA tracks. Subscription and pay-per-download music services are supported, as well. Discover, save, and play millions of songs when subscribing to services such as Yahoo Music Unlimited and Napster To Go. You can even tune into your favorite stations with the Zen's FM radio. The radio allows you to save up to 34 presets. The Zen has you covered when it comes to video, too. The device supports MJPEG, WMV9 and--with transcoding--MPEG1 and 2, MPEG4-SP, DivX 4 and 5, and XviD. Enjoy purchased or rented movies and TV shows from online services such as Amazon Unbox and Walmart.com. Watch home videos. Even load your Tivo To Go movies and TV shows onto your Zen. Additional features include a clock and alarm function, volume restriction, eight equalizer settings, and a USB hard drive mode, which allows you to drag and drop files directly to and from your Zen. The Zen can also function as a handy organizer, allowing you to synchronize with Microsoft Outlook and display your contacts, calendar, and tasks. What's in the Box
Zen player, earphones, USB 2.0 cable, installation CD, and quick start guide.
 |  |  |  | | A slick user interface makes it a snap to enjoy your media. |
Product Description
This credit card-sized ZEN has a stunning 2.5" color screen and is perfect for music, videos and photos. Enjoy up to 4,000 MP3, WMA or AAC songs, watch up to 60 hours of videos and share hundreds of photos with your friends. Even expand your portable music, video or photo collection by adding additional content through the convenient SD memory slot.
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| Customer Reviews: Read 588 more reviews...
 Nice Product but Service is Terrible! December 1, 2008
WhoDunnit Buff (Minnesota)
1 out of 2 found this review helpful
Creative Zen 4 GB Portable Media Player (Black)
We own a 32gb and a 4 gb. The battery in each of them only lasts for an honest 8-10 hours even at low volume and with the backlight set as low as it will go. Their claim of 25 hours is completely false!
We purchased the 4gb Zen 2 mo ago. The SD card slot doesn't recognize any card although the cards work in the 32 gb Zen w/same version software. E-mails to Creative customer service have been exasperating. They completely miss the point of the question/issue, every time, and give answers that make you think you might be dealing with 1. a computer that can't interpret language or 2. a person who does not speak English. This problem wasn't much of a surprise since I experienced the same double talk from customer "service" when I tried to get some questions answered about the 32gb Zen I bought 6 mo. ago. (I only bought it because it was easier to help my spouse adapt to something I already knew how to use.)
Creative's "service" solution for the card problem is for ME to pay to send the product back to them for repair and if it's been more than 3 months, I also get to pay them a $25.00 fee! This doesn't seem like a fair warranty! I wish I had known this before purchase! If this is something that matters to you, you may want to keep looking for a device that is better supported by the company.
 Need a player for audio books? This is the one!! November 29, 2008
C Will (Kansas)
1 out of 1 found this review helpful
I had originally purchased a Microsoft Zune because I thought it would be user-friendly like its other products/programs...WRONG! So, back it went and I did some more research and chose this Creative Zen and I am so very pleased with it!!
PROS:
1. Great price for 16gb
2. Very user-friendly. I was able to add music, videos and pictures without a problem. In fact, when I tried to add a picture to the Zen that was not compatible, the Zen program asked if I wanted it to convert the picture to a compatible format!
3. Zen downloads audio books from my state library website from the get-go...no special downloads needed (unlike Zune)
4. The USB cable is super short -- about 5 inches. At first it bothered me that the Zen dangled from the USB cable while it was charging, but now I like it because I know at a glance which cable is for the Zen among my many USB cables for my digital camera, camcorder, etc., and the Zen is so light that it won't damage the Zen or my computer USB port. ALSO, my cats can't step on the Zen because it's up out of the way.
CONS:
Only one that I've found...the screen protector that comes on the Zen can't be used to protect the screen because it has printing on it, so you really want to purchase one according to other reviewers who said the screen scratches easily. And, I'm going to listen BEFORE the screen gets scratched.
RECOMMENDATION: Purchase a good leather case to protect the unit. I am VERY pleased with the following case that I purchased. It was not sold directly by Amazon but from a vendor (Enforcity), so I had to pay shipping but it was only $2.98. Enforcity mailed it the very next day and I am extremely pleased with it:
Full Flap Leather Case for Creative Zen, Black
I also used Amazon's customer service help line: 1-866-216-1072
because I had several questions about the Creative Zen. The rep was super friendly and answered my questions so that I could make an informed decision. I won't hesitate to use this number in the future when I have questions about products that I am thinking of purchasing.
Zen 16 GIG - Linux User November 27, 2008
Rice P. White III (Sugar Land, Texas USA)
2 out of 2 found this review helpful
I had a NANO with 2G and that just wasnt' doing it for me, not enough space, but i loved the size of the device. I travel a bunch for work (Planes) and weight is an issue, so I need a device that is small.
Well the ZEN is all that and more, I paid 139 for the 16G version and I love it. I use it with Linux with ZERO issues. If you are thinking about using with Linux you will need Gnomad 2, at least to sync the device. Works great, I am sure there is other SW for linux but this works great. Already had it running since my GF has a JukeBox from Creative.
I am listening to it right now, and will be interested to see how long the battery lasts, the Ipod was OK, but getting worse over time, so I am looking forward to this, plus no stupid connector, just USB. Now I don't have to carry another cord.
Great so far...
 White Screen of Death- No firmware fix forthcoming November 27, 2008
Matthew Boulanger (Missoula, Montana, USA)
1 out of 3 found this review helpful
I wanted to like the Zen. In fact, I did like the bright screen, ability to use an sd card, etc. However, in the last year, it has slowly developed the dreaded "White Screen of Death". At first, I was able to get my screen back by getting a song to play and then putting the unit into hold. Taking it out of hold would restore the screen. Lately, nothing works, I have tried everything- downgrading the firmware, upgrading the firmware, rebooting, resetting- nothing works. It's basically a brick, it's out of warranty, and I can't afford to replace it. Conventional Internet wisdom is that it is caused by a hardware conflict. I don't care what it is- I see no effort on the part of Creative to comprehensively take care of those of us they know they sold a bad player to. All they do on their website is refer you to their customer service system, which if you are like me, will determine that the product is out of warranty and supply you with a link to a page where you can buy a new one. NO WAY! I'll buy something that is better supported by its manufacturer next time, shove this thing in a drawer and pray for Rockbox, Don't take a chance that yours will develop this problem- take my advice and return it now while you still can.
So far, so good. November 26, 2008
Marika E. Buchberger (Garfield, New Jersey United States)
1 out of 1 found this review helpful
I had previously owned the 8 GB version of this player and it was a total disaster. It seems that this 16 GB version is working well **so far**. Plays back movies perfectly well from Amazon's Unboxed as well as all the music I can load into it. The earphones are a bit cheesy, you might want to spring for a few extra dollars and buy something a bit better, depending upon your own hearing and tastes. The software that comes with the player is a bit clunky, you can use Windows Media Player to transfer songs right to the player and use Amazon's Unboxed software to transfer movies directly to the player.
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